Shipping and Handling Charges: Shipping and handling charges are based on the total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is prepared.

We will notify you if there is an increase in the shipping charge for your order before billing and shipping.

Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time: Allow 4-10 business days to deliver non-back ordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.

Consolidated Shipments: Entire orders will be shipped together if possible.

General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and include all instructions and original packing material. The customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Nelson Motors and Equipment must pre-authorize and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed, and the remaining balance will be credited to the original credit card.

Incorrect Item: No extra charges will be incurred if you receive an incorrect item. We will replace incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit if the customer requests the same item in a different size. The customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for the full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to the dealership.

Sales tax is charged on instate orders if required by law.

Orders are accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases are verified for your protection.

Back-orders: We will notify you via e-mail if an item is back-ordered. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option.

Filling backorders: Backorders will be filled before new orders when the back-ordered items become available.

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection.

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed to be accurate—prices are subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.